Our range of products comprises the development, assembly and packing of health kits on demand, a wide range of pharmaceuticals and medical consumables and a full selection of hospital equipment and complementary services.
We deliver practical solutions with long-term impacts. Our record of partnering with national governments and international organisations is built on a business model that emphasises efficiency, economy and effectiveness in everything we do. We place great importance on helping our customers get the most from their investment, and on providing solutions that are sustainable far into the future.
We offer a complete range of generic pharmaceuticals in all dosage forms for both private and public markets, in line with the WHO Model Lists of Essential Medicines.
Missionpharma is one of the world’s leading suppliers of generic pharmaceuticals. It is our primary task to ensure that we are able to deliver a wide range of safe and cost-effective products, which will contribute to improve the health standards for millions of people all over the world.
Our product range include all essential drugs in all dosage forms. We continuously maintain a comprehensive knowledge about new products and applications, and we focus on making the latest products within our field available to our customers.
Our line of branded pharmaceuticals includes high-quality products from leading international healthcare providers for private and public markets.
Missionpharma Zambia represents a range of the world’s leading pharmaceutical brands in Zambia. Through its constant focus on high-quality services and careful selection of representations, Missionpharma Zambia offers an exclusive and complementary range of pharmaceuticals and medical consumables.
We strive to offer Zambia’s best-qualified medical sales team and supply chain services. Our in-depth knowledge of our product range and the specific needs of each individual local customer makes us Zambia’s top full-service distributor of pharmaceuticals and medical supplies.
We are continually expanding our product range and our representation of leading suppliers of pharmaceuticals and medical supplies. We work diligently to offer our customers the most comprehensive selection of products, and to ensure our partners enjoy maximum market access and exclusivity.
We supply a large range of cost-effective consumables, ranging from syringes and needles to gloves, cotton wool and surgical instruments.
Missionpharma has an extensive experience in sourcing and procuring nearly any type of medical consumable. We work exclusively with pre-qualified manufacturers and all our products are manufactured according to ISO/EN standards.
We supply a large variety of standard kits and the ability to develop customised kits – all in strict accordance with customer requirements.
Missionpharma is the world’s largest supplier of medical kits to emerging countries. We develop, source, pack and distribute all types of kits in strict accordance with customer requirements. We have a variety of standard kits in our range, as well as the ability to develop all types of customised kits.
We encourage dialogue with customers about the development of specific kits, and offer our technical expertise and advice throughout the process.
A shortcut to efficiency
The kits of today are very different from those of yesterday. They are no longer simply a standard set of products, but rather a shortcut to achieving efficiency in the distribution and practical use of supplies.
Kits can be customised and targeted to specific medical purposes, such as delivery kits, caesarean kits, diarrhea treatment kits or male circumcision kits. Missionpharma
meets specific tender and project requirements, down to details such as composition, product specifications, packaging, label language, marking, user instructions and training.
Health Centre Kits
Health Centre Kits constitute a major source of health supplies in Zambia and a vital part of the country’s medical supply system. The kits are developed in close co-operation with local health experts and require continual focus on optimising kit composition to match the specific healthcare needs of the population.
Our line of hospital equipment covers virtually all needs; it ranges from hospital furniture and laboratory equipment to surgical and diagnostic devices.
We continuously aim to optimise the price–quality ratio by always offering our customers the right product at the right price without compromising on patient safety and product quality. Our experience and proficiency – matched with a profound understanding of local challenges, requirements and conditions – underpin our ability to do this.
We focus on supplying products that provide optimal strength and durability, while at the same time catering for patient safety. Through our emphasis on sourcing and on product specification, we ensure that products always match the individual hospital environment in which they will be used.
Showroom in Lusaka
We have established a fully equipped showroom in Lusaka with complete facilities for product display, demonstration and training. We also carry a comprehensive stock of products for immediate delivery.
Service and maintenance
Missionpharma offers a unique and diverse portfolio of competences within hospital equipment. To ensure optimal utilisation and durability of the equipment, we provide wide a range of complementary services.
Our permanent team of accredited local technicians and biomedical engineers provides technical support and a complete range of after-sales services. These services include technical support, installation, maintenance, repair, spare parts, and training of medical staff on-site or at the manufacturer’s site.
We believe in delivering high quality in everything we do. That is why our Quality Management Programme encompasses all activities that can influence the quality of our products and services. We are constantly reviewing and expanding our standards and capacity to stay ahead of regulatory developments.
Embracing international standards, Missionpharma complies with all international requirements and standards for pharmaceutical wholesale and distribution. We are vigilant in maintaining our record for delivering quality – held now for over 40 years – and are able to meet the specific quality requirements of individual tenders, as well as the demanding quality standards of the international donor community.
Attaining product registration in our export markets is a key priority for us, and our products are widely registered in over 40 countries worldwide. We continually focus on maintaining existing registrations and adding new registrations to the list.
Missionpharma Zambia Ltd. is a part of the Missionpharma Group and subject to our global Quality Management Programme. Missionpharma A/S holds a Good Distribution Practice (GDP) license from the Danish Health and Medicines Agency and Indian FDA licenses for storage, packing and export of wholesale drugs. Furthermore, Missionpharma A/S is ISO-certified by Bureau Veritas and is audited on an annual basis.
Missionpharma Zambia holds a Pharmaceutical Wholesalers License and is inspected by the local Zambian authorities. Missionpharma has obtained international certifications and is approved by leading organisations such as Quamed, the United States Agency for International Development (USAID) and Medicines for Malaria Venture (MMV).
A sharp eye for quality
We work only with pre-qualified manufacturers, whose performance is continually monitored and evaluated, and who are subject to regular Good Manufacturing Practice (GMP) audits. We maintain a permanent global team of highly trained auditors, who perform over 60 GMP inspections every year. We continually refine our QA/QC programmes to ensure consistency in every batch we deliver. Advanced IT systems support our quality, tracking and safety activities throughout the supply chain.
By having our own organisations physically based in Zambia as well as in India and China, we secure close contact with our manufacturers and other stakeholders, and ensure the ability to provide a fast and action-oriented approach to any challenges. Missionpharma’s subsidiaries play a vital role in supporting the development of our local African, Indian and Chinese manufacturers.
Our activities include sourcing, inspection of manufacturers, GMP audits, on-site product QC, regulatory affairs, pre-shipment inspections and a range of procurement, logistics and support activities. These activities enable us to optimise our quality standards continually.
Making sure that our products reach hospitals, clinics, health posts and pharmacies safely is a complex task made easy by Missionpharma. We have the expertise to handle projects involving just a few products, as well as to manage all aspects of complex, large-volume projects.
Missionpharma’s roots in the international trading industry have given us decades of experience in sourcing products globally at competitive prices and consistently guaranteed quality. These sourcing skills allow us to provide exactly the right product at the lowest price to meet precise tender specifications. This is matched by a logistics expertise that helps us excel at delivering what we source. Our proven ability to handle complex supply projects ensures reliable delivery to the end destination, even to the most remote clinics or health posts.
Handling product sourcing with multiple suppliers and performing sufficient quality assurance (QA) and quality control (QC) can be substantial tasks. Missionpharma specialises in managing the entire range of activities involved, and offers a single-point-of-contact approach throughout the entire project.
Over the years, Missionpharma has organised and implemented a vast number of projects in close cooperation with our customers. Common to them all is that we always focus intensively on ensuring that customers achieve the most of their investments and that quality and affordability is always ensured throughout the entire supply chain.
CASE: Committed to progress in Zambia
Africa is on the rise and so is Zambia. Since 1997, Missionpharma has been Zambia’s preferred supplier of Health Centre Kits developed in close collaboration with the Ministry of Health. The kits have ensured that millions of people have access to necessary medicine.
’We have come a long way together,’ says Mr. Clement Mulenga Andala, Partner and Pharmacist at Missionpharma. ‘Over the years, we have built efficient procedures for providing the Health Centre Kits in a safe, effective and affordable manner. Countries working to provide quality healthcare often face bottlenecks in keeping remote health clinics stocked with essential medicines. It takes expert knowledge to handle the complexity of forecasting, distributing and handling the kits in a country like Zambia,’ he continues. ‘We are proud to take an active part in raising the bar in healthcare in Zambia.’
Thinking ahead is key when it comes to ensuring supplies. Forecasting procurement of medical supplies is a challenge in most countries. Zambia is no exception. Missionpharma’s Health Centre Kits work as an easily countable unit, as the kits are specifically designed and ready-packed with pharmaceutical products to cover basic healthcare needs in the country. As a result, kit supplies make forecasting and procurement significantly easier for the Ministry of Health.
‘The local health centres are often located in rural areas with very poor road networks, and the weather often makes transportation challenging’ says Ms. Talitha Hogebrug, part of the management team. Therefore, the kits must be optimally designed and packed to resist heat, humidity and rough conditions. Missionpharma’s kits are packed in specially designed five-ply cartons, which are resistant to rough handling. The cartons are equipped with a strong plastic inner lining to protect the contents against moisture and water damage.
One Health Centre Kit contains 60 different pharmaceutical products and consumables – enough to supply 1,000 people’s general medical needs for one month. The kits have proven to be an effective solution to healthcare challenges, as they ensure that the right products are available in the right quantities at the right time. In addition, the kits facilitate the improved planning, procurement, in-country distribution and on-site handling of essential drugs.
‘Over the years, we have developed practical solutions to many of the challenges we face when handling the kits,’ Ms. Hogebrug explains. ‘Rural health centres often lack the machinery, such as forklifts and pallets, necessary for handling the kits. The kits are therefore designed with strong handles to facilitate handling by the local workforce: a simple yet very efficient feature.’ Complete consignee details, unique carton numbers and packing lists containing complete product and batch information further facilitate optimal handling conditions.
Being able to make a real difference requires the coordination of a large number of elements – from working with the government to finding simple solutions to very practical challenges. ‘We are proud to say that our work in Zambia is a model of good practice in this regard,’ concludes Mr. Clement Mulenga Andala.